Mersey care NHS Foundation Trust

Meet our IT & Digital Department:

Why You Should Join our IT & Digital Team?

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Information and communication technology (ICT) is the development, management and support of the ICT infrastructure in health organisation, including the personal computers, email systems and mobile communications.

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This page has information on the opportunities and roles in information and communication technology.

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ICT staff are responsible for all internal and external electronic communication networks, including:

service desk operator

Working with an NHS hospital trust, service desk operators is the first line of support for users of IT systems. The role includes.

ICT support technician

ICT support technicians assist in the implementation and commissioning of new IT and digital systems in an organisation. Tasks are likely to include.

ICT test analyst

Most ICT test analysts are likely to be graduates who support the technical development and smooth running of new computer systems. This might be the development of an electronic patient record system.

systems developer

System developers work on the IT development programmes such as linking GP practices with hospitals by computer. These systems help patients book hospital appointments from their GP surgery.

network manager

A network manager usually has a degree or equivalent education. They manage an organisation’s IT infrastructure, including servers, email and network security systems.

web developer

CT support technicians assist in the implementation and commissioning of new IT and digital systems in an organisation. Tasks are likely to include.

Our Practice Areas

ICT staff are hands-on. They diagnose and fix faults, support staff who use the systems, and develop improvements. Working in ICT will appeal to you if you have a natural flair for computing.

Separation & Divorce

Most ICT test analysts are likely to be graduates who support the technical development and smooth running of new computer systems.

International Matters

This might be the development of an electronic patient record system. They will analyse a problem with a computer system, diagnose the problem and solve it.

Child Custody

System developers work on the IT development programmes such as linking GP practices with hospitals by computer. These systems help patients book hospital appointments from their GP surgery.

Family Law Appeals

They work closely with health professionals to ensure technical solutions improve ways of working and patient care.

How It Works

A network manager usually has a degree or equivalent education. They manage an organisation’s IT infrastructure, including servers, email and network security systems.

Consultation

ICT staff deliver a variety of different services so people with different qualifications, knowledge and skills are needed. You may have a background in web development or IT helpdesks for example.

Strategize

Entry requirements will differ depending on the role but it may be possible to enter an entry-level post with no formal qualifications, but GCSEs or equivalent qualifications are an advantage.

Take Action

A level 3 apprenticeship for digital support technicians has been approved. Entry requirements for apprenticeships will be down to the employer offering the apprenticeship.

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